Help Center

FAQ

Answers to the questions we hear most — split by who you are.

For Influencers

Who can join Lelino as an influencer?+

You need a public Instagram and/or TikTok account with a combined reach of at least 4,000. You connect your socials at signup and we verify your reach automatically.

How do I get invited to restaurants?+

Browse open campaigns in Discover and apply, or wait for restaurants to reach out. Once you're approved you'll receive the booking details and the deliverables to post.

What do I have to post?+

Every campaign lists its deliverables — for example an Instagram Story, Post or Reel, or a TikTok video — along with any mandatory tags. You always see them before you accept.

Is Lelino free for influencers?+

Yes. Creating a profile and collaborating with restaurants is completely free for creators.

How is my Trust Score calculated?+

It reflects how reliably you complete the collaborations you accept. Show up to your bookings and post your deliverables on time and it goes up.

For Restaurants

How does Lelino work for my restaurant?+

Create a campaign, pick the deliverables you want, and invite verified influencers. They visit, post about you, and you track the results in your dashboard.

How are influencers vetted?+

Every influencer connects a real Instagram or TikTok account, and we verify their reach and engagement before they can collaborate with you.

What does it cost?+

Lelino runs on a subscription. You can manage or cancel it at any time from your billing settings.

Can I reuse my own Instagram handle in campaigns?+

Yes. Once your handle is on your restaurant profile, it's pre-filled into every campaign's mandatory tags automatically — no retyping.

How do I measure results?+

Your dashboard shows covers seated, revenue attributed to each influencer, and the reservation outcomes for every campaign.